First-Line Supervisors of Gambling Services Workers
SOC 39-1013BLS OEWS May 2025
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
National median · BLS
$63,820
▲ +3.62%YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$64,830
Mean annual wage
U.S. employment
26,010
Jobs (BLS)
Highest-paying state (cost-adjusted)Loading…
Most jobsLoading…
Highest-paying metro (cost-adjusted)Loading…
Check your salary
Enter your pay and a location to see where you stand against BLS and H-1B pay, your estimated take-home pay, and your purchasing power.
Pay range for First-Line Supervisors of Gambling Services Workers
Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.
Percentile
All U.S. workers (BLS)
10th — entry pay
$41,400
25th
$51,340
Median (50th)
$63,820
75th
$75,770
90th — top pay
$84,750
Hourly ⇄ annual pay
Type in either box; the other updates instantly.
⇄
Monthly—
Every 2 weeks—
Weekly—
Daily—
Based on
hrs/week ×
weeks/year
= 2,080 hrs
Projections 2025–2035
Job outlook for First-Line Supervisors of Gambling Services Workers
BLS projects employment of first-line supervisors of gambling services workers to grow 3.5% from 2025 to 2035, about the same as the 3.5% average for all occupations.
About 2,600 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.
Jobs 2025 → 2035
27,200 → 28,100
+1,000 jobs
Projected change
+3.5%
All occupations: +3.5%
Openings per year
2,600
Average, 2025–2035
Typical entry education
High school diploma or equivalent
Plus less than 5 years experience
Self-employed
2.7% of workers (2025)
Preparation needed (O*NET Job Zone 2)
Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.
First-Line Supervisors of Gambling Services Workers salaries by state
BLS state medians, plus the same figure adjusted for local prices (BEA Regional Price Parities). Tap a state for its full range and H-1B pay.
State
Median
Jobs
Cost-adjusted
Profile
First-Line Supervisors of Gambling Services Workers salaries by metro area
Search by city, ZIP code or metro name. Tap a metro for its full range.
Metro area
Median
Jobs
Cost-adjusted
Profile
Skills & tools
Skills needed for First-Line Supervisors of Gambling Services Workers
How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.
Top skills
Monitoring3.9
Service Orientation3.9
Active Listening3.8
Speaking3.8
Critical Thinking3.6
Reading Comprehension3.6
Social Perceptiveness3.5
Time Management3.5
Coordination3.4
Management of Personnel Resources3.4
Top knowledge areas
Customer and Personal Service4.5
English Language3.9
Mathematics3.9
Administration and Management3.8
Computers and Electronics3.7
Education and Training3.5
Economics and Accounting3.4
Public Safety and Security3.3
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft AccessMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft WordCorel WordPerfect Office Suite
Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).
Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
About the job
What first-line supervisors of gambling services workers do
Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
Perform paperwork required for monetary transactions.
Respond to and resolve patrons' complaints.
Greet customers and ask about the quality of service they are receiving.
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
Monitor payment of hand-delivered jackpots to ensure promptness.
Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.
Similar jobs and how they pay
Occupations O*NET lists as closely related to First-Line Supervisors of Gambling Services Workers, with BLS national medians compared with this occupation's $63,820.
