Occupation salary profile

First-Line Supervisors of Office and Administrative Support Workers

SOC 43-1011 BLS OEWS May 2025 H-1B LCAs, last 12 months

Directly supervise and coordinate the activities of clerical and administrative support workers.

National median · BLS
$69,500
▲ +5.08% YoY
H-1B sponsor median
$66,820
▼ -8.21% YoY · 10 LCAs
Average salary · BLS
$73,490
Mean annual wage
U.S. employment
1,436,680
Jobs (BLS)
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Enter your pay and a location to see where you stand against BLS and H-1B pay, your estimated take-home pay, and your purchasing power.

Pay range for First-Line Supervisors of Office and Administrative Support Workers

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation; H-1B covers 10 certified Labor Condition Applications filed by sponsoring employers in the last 12 months.

Percentile All U.S. workers (BLS) H-1B sponsored
10th — entry pay$45,610$43,886
25th$55,950$50,824
Median (50th)$69,500$66,820
75th$85,090$78,195
90th — top pay$104,710$88,416
H-1B sponsors pay a median of $66,820 for First-Line Supervisors of Office and Administrative Support Workers — 3.9% below the BLS national median of $69,500.

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for First-Line Supervisors of Office and Administrative Support Workers

BLS projects employment of first-line supervisors of office and administrative support workers to grow 0.1% from 2025 to 2035, slower than the 3.5% average for all occupations. About 127,400 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
1,506,100 → 1,507,000
+900 jobs
Projected change
+0.1%
All occupations: +3.5%
Openings per year
127,400
Average, 2025–2035
Typical entry education
High school diploma or equivalent
Plus less than 5 years experience
Self-employed
1.1% of workers (2025)
Preparation needed (O*NET Job Zone 3)
Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Fastest-growing jobs → Best-paying jobs that need a high school diploma →

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035

H-1B sponsored pay

Pay by H-1B wage level

Employers assign every H-1B filing a Department of Labor prevailing-wage level, from Level I (entry) to Level IV (fully competent). Pay rises steeply with level.

H-1B median $66,820
Change vs prior year -8.21%
After inflation (CPI-U) -11%
Skills & tools

Skills needed for First-Line Supervisors of Office and Administrative Support Workers

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Active Listening4.0
  • Coordination4.0
  • Monitoring4.0
  • Reading Comprehension4.0
  • Social Perceptiveness4.0
  • Speaking4.0
  • Critical Thinking3.9
  • Active Learning3.8
  • Instructing3.8
  • Judgment and Decision Making3.8
Top knowledge areas
  • Administration and Management4.5
  • Customer and Personal Service4.2
  • English Language3.7
  • Administrative3.7
  • Computers and Electronics3.3
  • Personnel and Human Resources3.2
  • Economics and Accounting3.1
  • Education and Training3.0
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointAdobe AcrobatApple macOSFacebookGoogle DocsHenry Schein DentrixIBM SPSS StatisticsIntuit QuickBooksMEDITECH softwareMicrosoft AccessMicrosoft ProjectMicrosoft SharePointMicrosoft TeamsMicrosoft VisioMicrosoft Windows

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What first-line supervisors of office and administrative support workers do

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.
Also called
Accounting ManagerCustomer Service ManagerCustomer Service SupervisorOffice ManagerAccounts Payable SupervisorAccounts Receivable ManagerAdministrative SupervisorOffice CoordinatorOffice SupervisorStaff Services Manager
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Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.