First-Line Supervisors of Non-Retail Sales Workers
SOC 41-1012BLS OEWS May 2025
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
National median · BLS
$87,520
▲ +4.03%YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$99,370
Mean annual wage
U.S. employment
214,390
Jobs (BLS)
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Enter your pay and a location to see where you stand against BLS and H-1B pay, your estimated take-home pay, and your purchasing power.
Pay range for First-Line Supervisors of Non-Retail Sales Workers
Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.
Percentile
All U.S. workers (BLS)
10th — entry pay
$50,320
25th
$63,940
Median (50th)
$87,520
75th
$122,050
90th — top pay
$164,070
Hourly ⇄ annual pay
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Monthly—
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Weekly—
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Based on
hrs/week ×
weeks/year
= 2,080 hrs
Projections 2025–2035
Job outlook for First-Line Supervisors of Non-Retail Sales Workers
BLS projects employment of first-line supervisors of non-retail sales workers to grow 0.5% from 2025 to 2035, slower than the 3.5% average for all occupations.
About 21,700 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.
Jobs 2025 → 2035
311,900 → 313,600
+1,700 jobs
Projected change
+0.5%
All occupations: +3.5%
Openings per year
21,700
Average, 2025–2035
Typical entry education
High school diploma or equivalent
Plus less than 5 years experience
Self-employed
30.4% of workers (2025)
Preparation needed (O*NET Job Zone 4)
Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not.
Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035
First-Line Supervisors of Non-Retail Sales Workers salaries by state
BLS state medians, plus the same figure adjusted for local prices (BEA Regional Price Parities). Tap a state for its full range and H-1B pay.
State
Median
Jobs
Cost-adjusted
Profile
First-Line Supervisors of Non-Retail Sales Workers salaries by metro area
Search by city, ZIP code or metro name. Tap a metro for its full range.
Metro area
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Jobs
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Profile
Skills & tools
Skills needed for First-Line Supervisors of Non-Retail Sales Workers
How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.
Top skills
Active Listening4.0
Management of Personnel Resources4.0
Monitoring4.0
Speaking4.0
Coordination3.9
Judgment and Decision Making3.9
Social Perceptiveness3.9
Time Management3.9
Persuasion3.8
Complex Problem Solving3.6
Top knowledge areas
Customer and Personal Service4.0
Administration and Management3.9
English Language3.8
Personnel and Human Resources3.5
Economics and Accounting3.4
Sales and Marketing3.3
Mathematics3.1
Education and Training3.1
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointSalesforce softwareCisco WebexMicrosoft AccessMicrosoft ProjectMicrosoft WordSAP softwareBudgeting softwareCustomer information databasesDelphi DiscoveryDelphi TechnologyElectronic data interchange EDI softwareFinancial accounting softwareFlow chart softwareFuze cloud communications and collaboration software
Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).
Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
About the job
What first-line supervisors of non-retail sales workers do
Monitor sales staff performance to ensure that goals are met.
Provide staff with assistance in performing difficult or complicated duties.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
Listen to and resolve customer complaints regarding services, products, or personnel.
Keep records pertaining to purchases, sales, and requisitions.
Hire, train, and evaluate personnel.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Plan and prepare work schedules, and assign employees to specific duties.
Also called
Customer Service SupervisorReservations SupervisorSales LeaderSales SupervisorCustomer Service Department SupervisorDriver Sales SupervisorInformation Center SupervisorInside Sales SupervisorSales Department SupervisorSales Team Leader
More job titles for this occupation (29)
Advertising Material Distributors SupervisorBlood Donor Recruiter SupervisorBowling Desk Clerk SupervisorBulk Plant SupervisorCirculation Crew LeaderClient Service SupervisorDesk Clerks SupervisorDry Cleaning ManagerInsurance Agents SupervisorInsurance Office SupervisorInsurance Sales SupervisorMalt Liquors Sales SupervisorNewspaper Carriers SupervisorOrder Department SupervisorParty Plan Sales Unit AdvisorParty Plan Sales Unit Sales LeaderRadio Time Sales SupervisorReal Estate Sales SupervisorSales CounselorSales Floor SupervisorSales Representative SupervisorShift SupervisorSkating Desk Clerk SupervisorStock Broker SupervisorSubscription Crew LeaderTelemarketer SupervisorTelemarketing SupervisorTelesales SupervisorTerritory Supervisor
Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.
Similar jobs and how they pay
Occupations O*NET lists as closely related to First-Line Supervisors of Non-Retail Sales Workers, with BLS national medians compared with this occupation's $87,520.
