Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
National median · BLS
$48,520
▲ +2.54%YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$53,380
Mean annual wage
U.S. employment
1,121,800
Jobs (BLS)
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Pay range for First-Line Supervisors of Retail Sales Workers
Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.
Percentile
All U.S. workers (BLS)
10th — entry pay
$33,120
25th
$38,590
Median (50th)
$48,520
75th
$62,130
90th — top pay
$77,080
Hourly ⇄ annual pay
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⇄
Monthly—
Every 2 weeks—
Weekly—
Daily—
Based on
hrs/week ×
weeks/year
= 2,080 hrs
Projections 2025–2035
Job outlook for First-Line Supervisors of Retail Sales Workers
BLS projects employment of first-line supervisors of retail sales workers to decline 3.7% from 2025 to 2035, while employment across all occupations grows 3.5%.
About 113,500 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.
Jobs 2025 → 2035
1,419,800 → 1,367,400
-52,500 jobs
Projected change
-3.7%
All occupations: +3.5%
Openings per year
113,500
Average, 2025–2035
Typical entry education
High school diploma or equivalent
Plus less than 5 years experience
Self-employed
21.1% of workers (2025)
Preparation needed (O*NET Job Zone 2)
Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.
Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).
Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
About the job
What first-line supervisors of retail sales workers do
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Also called
Department ManagerMeat Department ManagerShift ManagerStore ManagerBakery ManagerDelicatessen ManagerDepartment SupervisorGrocery ManagerKey CarrierParts Sales Manager
More job titles for this occupation (69)
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Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.
Similar jobs and how they pay
Occupations O*NET lists as closely related to First-Line Supervisors of Retail Sales Workers, with BLS national medians compared with this occupation's $48,520.
