Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
National median · BLS
$35,070
▲ +2.33%YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$35,550
Mean annual wage
U.S. employment
261,420
Jobs (BLS)
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Enter your pay and a location to see where you stand against BLS and H-1B pay, your estimated take-home pay, and your purchasing power.
Pay range for Hotel, Motel, and Resort Desk Clerks
Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.
Percentile
All U.S. workers (BLS)
10th — entry pay
$27,120
25th
$29,810
Median (50th)
$35,070
75th
$38,100
90th — top pay
$45,470
Hourly ⇄ annual pay
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Monthly—
Every 2 weeks—
Weekly—
Daily—
Based on
hrs/week ×
weeks/year
= 2,080 hrs
Projections 2025–2035
Job outlook for Hotel, Motel, and Resort Desk Clerks
BLS projects employment of hotel, motel, and resort desk clerks to grow 1.8% from 2025 to 2035, slower than the 3.5% average for all occupations.
About 35,500 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.
Jobs 2025 → 2035
264,600 → 269,500
+4,900 jobs
Projected change
+1.8%
All occupations: +3.5%
Openings per year
35,500
Average, 2025–2035
Typical entry education
High school diploma or equivalent
No related experience required
On-the-job training
Short-term on-the-job training
Preparation needed (O*NET Job Zone 2)
Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.
Hotel, Motel, and Resort Desk Clerks salaries by state
BLS state medians, plus the same figure adjusted for local prices (BEA Regional Price Parities). Tap a state for its full range and H-1B pay.
State
Median
Jobs
Cost-adjusted
Profile
Hotel, Motel, and Resort Desk Clerks salaries by metro area
Search by city, ZIP code or metro name. Tap a metro for its full range.
Metro area
Median
Jobs
Cost-adjusted
Profile
Skills & tools
Skills needed for Hotel, Motel, and Resort Desk Clerks
How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.
Top skills
Social Perceptiveness3.8
Speaking3.8
Service Orientation3.6
Active Listening3.4
Coordination3.1
Complex Problem Solving3.0
Judgment and Decision Making3.0
Management of Personnel Resources3.0
Monitoring3.0
Reading Comprehension3.0
Top knowledge areas
Customer and Personal Service4.3
English Language4.2
Public Safety and Security3.7
Administrative3.6
Computers and Electronics3.4
Administration and Management3.2
Mathematics3.0
Sales and Marketing2.9
Software and technology used
Microsoft Office softwareProperty management system PMS softwareFacebookMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordYardi softwareASI FrontDeskBlinkDelphi TechnologyIncident tracking softwareInnQuest roomMasterMicrosoft PublisherRamesys HospitalityResort Data Processing
Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).
Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
About the job
What hotel, motel, and resort desk clerks do
Make and confirm reservations.
Greet, register, and assign rooms to guests of hotels or motels.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
Issue room keys and escort instructions to bellhops.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Transmit and receive messages, using telephones or telephone switchboards.
Record guest comments or complaints, referring customers to managers as necessary.
Also called
Front Desk AgentFront Desk ClerkGuest Service Representative (GSR)Guest Services Agent (GSA)Desk ClerkFront Desk AssociateFront Desk AttendantFront Desk ReceptionistHotel Desk ClerkReservationist
More job titles for this occupation (23)
Front Desk AuditorFront Desk ConciergeFront Desk Representative (Front Desk Rep)Front Office AgentGuest Service AgentGuest Service WorkerGuest Services AssociateGuest Services AttendantHall ClerkHotel AssociateHotel ClerkHotel Front Desk AgentHotel Front Desk ClerkHotel Night AuditorHotel ReceptionistHotel Registration ClerkHotel Reservation AgentLobby AttendantMotel ClerkMotel Front Desk AttendantMotel Front Desk ClerkNight AuditorResort Desk Clerk
Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.
Similar jobs and how they pay
Occupations O*NET lists as closely related to Hotel, Motel, and Resort Desk Clerks, with BLS national medians compared with this occupation's $35,070.
