Occupation salary profile

Concierges

SOC 39-6012 BLS OEWS May 2025

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

National median · BLS
$38,950
▲ +4.37% YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$42,510
Mean annual wage
U.S. employment
49,240
Jobs (BLS)
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Pay range for Concierges

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.

Percentile All U.S. workers (BLS)
10th — entry pay$31,620
25th$35,660
Median (50th)$38,950
75th$47,350
90th — top pay$57,570

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for Concierges

BLS projects employment of concierges to grow 2.6% from 2025 to 2035, slower than the 3.5% average for all occupations. About 6,900 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
50,200 → 51,500
+1,300 jobs
Projected change
+2.6%
All occupations: +3.5%
Openings per year
6,900
Average, 2025–2035
Typical entry education
High school diploma or equivalent
No related experience required
On-the-job training
Moderate-term on-the-job training
Self-employed
1.7% of workers (2025)
Preparation needed (O*NET Job Zone 2)
Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035 · BLS Occupational Outlook Handbook →

Skills & tools

Skills needed for Concierges

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Active Listening4.0
  • Service Orientation4.0
  • Social Perceptiveness4.0
  • Speaking4.0
  • Coordination3.5
  • Critical Thinking3.0
  • Judgment and Decision Making3.0
  • Monitoring3.0
  • Persuasion3.0
  • Reading Comprehension3.0
Top knowledge areas
  • Customer and Personal Service4.7
  • English Language4.4
  • Administrative3.3
  • Transportation3.1
  • Administration and Management2.9
  • Computers and Electronics2.9
  • Public Safety and Security2.8
  • Sales and Marketing2.7
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordYardi softwareBilling softwareBudgeting softwareDelphi TechnologyMapping softwareMicrosoft PublisherWeb browser softwareWork scheduling software

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What concierges do

  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide directions to guests.
  • Order flowers for guests.
  • Make travel arrangements for sightseeing or other tours.
  • Pick up and deliver items or run errands for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
Also called
Chef ConciergeConciergeGuest Service AgentHotel ConciergeActivities ConciergeClub ConciergeConference ConciergeFront Desk AgentLobby ConciergeService Concierge
More job titles for this occupation (11)
Concierge Security OfficerEvent ConciergeFront Desk ConciergeHealth ConciergeHospitality AideHotel Guest Service AgentMember ConciergeNight ConciergePatient ConciergeResidential ConciergeSpa Concierge

Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.