Occupation salary profile

Reservation and Transportation Ticket Agents and Travel Clerks

SOC 43-4181 BLS OEWS May 2025

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Excludes "Cashiers” (41-2011), "Travel Agents” (41-3041), and "Hotel, Motel, and Resort Desk Clerks” (43-4081) who sell tickets for local transportation.

National median · BLS
$44,390
▲ +7.07% YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$49,630
Mean annual wage
U.S. employment
118,710
Jobs (BLS)
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Pay range for Reservation and Transportation Ticket Agents and Travel Clerks

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.

Percentile All U.S. workers (BLS)
10th — entry pay$32,140
25th$37,850
Median (50th)$44,390
75th$59,640
90th — top pay$78,150

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for Reservation and Transportation Ticket Agents and Travel Clerks

BLS projects employment of reservation and transportation ticket agents and travel clerks to grow 2.5% from 2025 to 2035, slower than the 3.5% average for all occupations. About 11,800 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
120,100 → 123,100
+3,000 jobs
Projected change
+2.5%
All occupations: +3.5%
Openings per year
11,800
Average, 2025–2035
Typical entry education
High school diploma or equivalent
No related experience required
On-the-job training
Short-term on-the-job training
Self-employed
0.9% of workers (2025)
Preparation needed (O*NET Job Zone 2)
Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.
Fastest-growing jobs → Best-paying jobs that need a high school diploma →

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035 · BLS Occupational Outlook Handbook →

Skills & tools

Skills needed for Reservation and Transportation Ticket Agents and Travel Clerks

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Active Listening4.0
  • Service Orientation4.0
  • Speaking4.0
  • Social Perceptiveness3.6
  • Reading Comprehension3.5
  • Critical Thinking3.4
  • Persuasion3.3
  • Coordination3.1
  • Judgment and Decision Making3.1
  • Time Management3.1
Top knowledge areas
  • Customer and Personal Service4.8
  • English Language3.8
  • Computers and Electronics3.8
  • Public Safety and Security3.7
  • Transportation3.5
  • Geography3.4
  • Psychology3.1
  • Foreign Language2.9
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft AccessMicrosoft PowerPointMicrosoft WordAmadeus Altea ReservationComputer reservation system CRS softwareCorel WordPerfect Office SuiteDelphi TechnologyEmail softwareGalileo 360 FaresGuestServeMICROS Systems MICROS 9700 HMSMICROS Systems OPERA Property Management System PMSProperty management system PMS softwareProperty scheduling softwareSabre Airline Solutions SabreSonic Ticket

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What reservation and transportation ticket agents and travel clerks do

  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Confer with customers to determine their service requirements and travel preferences.
  • Prepare customer invoices and accept payment.
  • Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
  • Promote particular destinations, tour packages, and other travel services.
  • Keep information facilities clean during operation.
Also called
Airport Sales AgentReservation AgentReservations AgentTour Sales RepresentativeAirline Ticket AgentBaggage Service AgentCorporate Travel AgentReservationistStation AgentTicket Agent
More job titles for this occupation (47)
Aircraft AgentAircraft Cabin AgentAirline AgentAirline Reservation AgentAirline ReservationistAirline Station AgentAirport AgentAuto Club Travel Counselor (Automotive Club Travel Counselor)Auto Travel Club Counselor (Automobile Travel Club Counselor)Baggage AgentBaggage ClerkBoarding AgentBooking AgentCabin AgentCabin Service AgentCabin Services AgentCall Center Reservation AgentCentral Reservations AgentCheck In AgentDepot AgentFleet Service ClerkFlight AgentFlight Service AgentGeneral Passenger AgentGuest Service AgentHotel Reservation AgentHotel ReservationistInterchange AgentPassenger AgentPassenger Booking ClerkPassenger Rate ClerkPassenger Service AgentPassenger SolicitorRailroad Passenger AgentReservation ClerkReservation Sales AgentSteamship AgentTicket ClerkTicket DispatcherTicket Sales AgentTicket Sales AssociateTicket SellerTicketing ClerkTourist AgentTourist Information AssistantTrain Reservation ClerkTransportation Agent

Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.