Occupation salary profile

Dispatchers, Except Police, Fire, and Ambulance

SOC 43-5032 BLS OEWS May 2025

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

National median · BLS
$50,340
▲ +2.99% YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$54,740
Mean annual wage
U.S. employment
202,810
Jobs (BLS)
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Enter your pay and a location to see where you stand against BLS and H-1B pay, your estimated take-home pay, and your purchasing power.

Pay range for Dispatchers, Except Police, Fire, and Ambulance

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.

Percentile All U.S. workers (BLS)
10th — entry pay$36,030
25th$42,750
Median (50th)$50,340
75th$62,450
90th — top pay$78,140

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for Dispatchers, Except Police, Fire, and Ambulance

BLS projects employment of dispatchers, except police, fire, and ambulance to decline 0.7% from 2025 to 2035, while employment across all occupations grows 3.5%. About 16,000 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
203,500 → 202,100
-1,500 jobs
Projected change
-0.7%
All occupations: +3.5%
Openings per year
16,000
Average, 2025–2035
Typical entry education
High school diploma or equivalent
No related experience required
On-the-job training
Moderate-term on-the-job training
Self-employed
1.1% of workers (2025)
Preparation needed (O*NET Job Zone 2)
Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035

Skills & tools

Skills needed for Dispatchers, Except Police, Fire, and Ambulance

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Active Listening4.0
  • Speaking4.0
  • Coordination3.9
  • Monitoring3.9
  • Reading Comprehension3.8
  • Time Management3.8
  • Complex Problem Solving3.1
  • Critical Thinking3.1
  • Judgment and Decision Making3.1
  • Service Orientation3.1
Top knowledge areas
  • Customer and Personal Service4.3
  • Public Safety and Security4.0
  • Administration and Management3.9
  • Administrative3.7
  • English Language3.5
  • Transportation3.5
  • Personnel and Human Resources3.3
  • Computers and Electronics3.1
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft WordKronos Workforce TimekeeperMicrosoft AccessMicrosoft PowerPointMicrosoft WindowsSAP softwareAir-Trak CloudberryBornemann Associates Flight PlanCommand Alkon COMMANDconcreteComputer aided dispatch softwareComputer aided dispatching auto routing softwareDatabase softwareDigital Gateway e-automateDr. DispatchEmail software

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What dispatchers, except police, fire, and ambulance do

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Receive or prepare work orders.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Arrange for necessary repairs to restore service and schedules.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Also called
City DispatcherDispatcher (Dispatch)Taxi DispatcherTrain DispatcherAircraft DispatcherCharter CoordinatorMine DispatcherParatransit DispatcherSchool Bus DispatcherTruck Dispatcher
More job titles for this occupation (66)
Airplane Dispatch ClerkAuto Service Dispatcher (Automotive Service Dispatcher)Automobile Rental DispatcherBus and Trolley DispatcherBus DispatcherBus StarterCab StarterCab Station AttendantCar DispatcherCar DistributorCar StarterCar SupplierCar TracerCrew DispatcherDelivery DispatcherDinkey DispatcherDispatch ClerkDispatch CoordinatorDrop Board ManDrop Board WorkerEngine DispatcherFreight DispatcherGarbage Truck DispatcherGas DispatcherGas Load DispatcherIntermodal DispatcherLogistics DispatcherMaintenance DispatcherMaintenance SchedulerMaintenance Services DispatcherMine Car DispatcherMotor Vehicle DispatcherNight DispatcherOil DispatcherOil Well Services DispatcherPullman Car ClerkRadio DispatcherRadioactive Waste Disposal DispatcherRelay DispatcherRepair Service DispatcherRouting ClerkSecurity DispatcherSecurity Guards DispatcherService ClerkService DispatcherShip Pilot DispatcherSignal OperatorSignal TimerStreet Department DispatcherStreetcar DispatcherStreetcar StarterSystem DispatcherTaxicab CoordinatorTaxicab DispatcherTaxicab StarterTow Truck DispatcherTraffic DispatcherTrain StarterTransportation DispatcherTransportation Management CoordinatorTrouble DispatcherTruck Rental DispatcherTugboat DispatcherWater Service DispatcherWork DispatcherWork Order Sorting Clerk

Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.