Occupation salary profile

Ushers, Lobby Attendants, and Ticket Takers

SOC 39-3031 BLS OEWS May 2025

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

National median · BLS
$32,910
▲ +5.65% YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$33,080
Mean annual wage
U.S. employment
121,770
Jobs (BLS)
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Enter your pay and a location to see where you stand against BLS and H-1B pay, your estimated take-home pay, and your purchasing power.

Pay range for Ushers, Lobby Attendants, and Ticket Takers

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.

Percentile All U.S. workers (BLS)
10th — entry pay$23,560
25th$28,310
Median (50th)$32,910
75th$36,940
90th — top pay$42,470

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for Ushers, Lobby Attendants, and Ticket Takers

BLS projects employment of ushers, lobby attendants, and ticket takers to grow 0.9% from 2025 to 2035, slower than the 3.5% average for all occupations. About 27,300 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
124,500 → 125,600
+1,100 jobs
Projected change
+0.9%
All occupations: +3.5%
Openings per year
27,300
Average, 2025–2035
Typical entry education
No formal educational credential
No related experience required
On-the-job training
Short-term on-the-job training
Preparation needed (O*NET Job Zone 2)
Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035

Skills & tools

Skills needed for Ushers, Lobby Attendants, and Ticket Takers

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Active Listening3.1
  • Speaking3.1
  • Coordination3.0
  • Service Orientation3.0
  • Social Perceptiveness3.0
  • Complex Problem Solving2.8
  • Critical Thinking2.8
  • Monitoring2.8
  • Reading Comprehension2.8
  • Active Learning2.5
Top knowledge areas
  • Customer and Personal Service3.8
  • English Language3.4
  • Sales and Marketing2.9
  • Mathematics2.6
  • Computers and Electronics2.5
  • Public Safety and Security2.4
  • Administrative2.3
  • Administration and Management2.2
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMicrosoft Windows MobileTicket Alternative Express EntryTicket scanning software

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What ushers, lobby attendants, and ticket takers do

  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Maintain order and ensure adherence to safety rules.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Refuse admittance to undesirable persons or persons without tickets or passes.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
  • Greet patrons attending entertainment events.
Also called
Lobby AttendantTicket TakerUsherVisitor Services AssociateTheater AttendantTheatre UsherTicket AttendantVisitor Services AssistantVisitor Services RepresentativeVisitor Services Specialist
More job titles for this occupation (22)
Admittance AttendantDocentDoor AttendantDoor CaptainDoor TenderDoormanDoorpersonDrive-in Theater AttendantEvent AttendantGate AttendantGate ClerkGate TenderGreeterLodge AttendantPress Box CustodianProgram AttendantSpecial Events AttendantTheater UsherTicket CollectorVisitor Service AssistantVisitor Services Technician (Visitor Services Tech)Volunteer Services Specialist

Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.