Occupation salary profile

Interviewers, Except Eligibility and Loan

SOC 43-4111 BLS OEWS May 2025

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

National median · BLS
$45,920
▲ +4.77% YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$47,240
Mean annual wage
U.S. employment
148,060
Jobs (BLS)
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Enter your pay and a location to see where you stand against BLS and H-1B pay, your estimated take-home pay, and your purchasing power.

Pay range for Interviewers, Except Eligibility and Loan

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.

Percentile All U.S. workers (BLS)
10th — entry pay$33,900
25th$38,330
Median (50th)$45,920
75th$53,090
90th — top pay$62,810

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for Interviewers, Except Eligibility and Loan

BLS projects employment of interviewers, except eligibility and loan to decline 10.4% from 2025 to 2035, while employment across all occupations grows 3.5%. About 13,200 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
153,600 → 137,600
-16,000 jobs
Projected change
-10.4%
All occupations: +3.5%
Openings per year
13,200
Average, 2025–2035
Typical entry education
High school diploma or equivalent
No related experience required
On-the-job training
Short-term on-the-job training
Self-employed
0.5% of workers (2025)
Preparation needed (O*NET Job Zone 3)
Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Fastest-declining jobs → Best-paying jobs that need a high school diploma →

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035 · BLS Occupational Outlook Handbook →

Skills & tools

Skills needed for Interviewers, Except Eligibility and Loan

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Active Listening4.0
  • Speaking3.9
  • Reading Comprehension3.5
  • Social Perceptiveness3.4
  • Critical Thinking3.3
  • Service Orientation3.3
  • Time Management3.3
  • Writing3.3
  • Complex Problem Solving3.1
  • Coordination3.0
Top knowledge areas
  • Customer and Personal Service4.5
  • English Language3.7
  • Administrative3.7
  • Computers and Electronics3.5
  • Mathematics3.3
  • Administration and Management3.1
  • Communications and Media2.7
  • Personnel and Human Resources2.5
Software and technology used
Microsoft TeamsZoomMEDITECH softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOracle PeopleSoftCreative Research Systems The Survey SystemElectronic health record EHR softwareFileMaker ProFluidSurveysJenzabar EXMedical condition coding softwareMedical procedure coding softwareMicrosoft DynamicsNebu Dub InterViewer

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What interviewers, except eligibility and loan do

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Identify and report problems in obtaining valid data.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Review data obtained from interview for completeness and accuracy.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Assist individuals in filling out applications or questionnaires.
Also called
Admissions ClerkAdmissions RepresentativeInterviewerRegistration ClerkAdmitting RepresentativeData Collection AssistantMarket Research InterviewerResearch InterviewerSurvey InterviewerTelephone Interviewer
More job titles for this occupation (44)
Admissions AdvisorAdmissions AssociateAdmissions RecruiterAdmissions SpecialistAdmitting ClerkAdmitting InterviewerAdmitting WorkerBilingual Field InterviewerCanvasserCensus ClerkCensus EnumeratorCensus TakerCommercial Census TakerConsumer RecruiterCreel ClerkData CollectorDesk InterviewerEntry TakerEnumeratorER Clerk (Emergency Room Clerk)Field CanvasserField EnumeratorField InterviewerField RepresentativeField ReviewerForensic InterviewerHospice Admitting ClerkHospital Admitting ClerkIntake CoordinatorInterviewing ClerkOpinion Polls Survey WorkerOutpatient Admitting ClerkOutpatient Interviewing ClerkPolls InterviewerPublic Opinion Survey TakerRadio Program CheckerRadio Survey WorkerRegistration CoordinatorRegistration RepresentativeRehabilitation ClerkStatement Request ClerkSurvey WorkerSurveys InterviewerTelephone Surveyor

Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.