Occupation salary profile

Eligibility Interviewers, Government Programs

SOC 43-4061 BLS OEWS May 2025

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

National median · BLS
$54,210
▲ +5.26% YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$56,090
Mean annual wage
U.S. employment
154,800
Jobs (BLS)
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Pay range for Eligibility Interviewers, Government Programs

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.

Percentile All U.S. workers (BLS)
10th — entry pay$38,900
25th$45,910
Median (50th)$54,210
75th$63,610
90th — top pay$74,690

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for Eligibility Interviewers, Government Programs

BLS projects employment of eligibility interviewers, government programs to grow 1.6% from 2025 to 2035, slower than the 3.5% average for all occupations. About 12,700 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
162,800 → 165,300
+2,600 jobs
Projected change
+1.6%
All occupations: +3.5%
Openings per year
12,700
Average, 2025–2035
Typical entry education
High school diploma or equivalent
No related experience required
On-the-job training
Moderate-term on-the-job training
Preparation needed (O*NET Job Zone 3)
Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035 · BLS Occupational Outlook Handbook →

Skills & tools

Skills needed for Eligibility Interviewers, Government Programs

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Speaking4.3
  • Active Listening4.0
  • Reading Comprehension3.9
  • Social Perceptiveness3.8
  • Writing3.8
  • Service Orientation3.6
  • Critical Thinking3.5
  • Judgment and Decision Making3.3
  • Active Learning3.1
  • Complex Problem Solving3.1
Top knowledge areas
  • Customer and Personal Service4.9
  • English Language4.4
  • Administration and Management3.8
  • Administrative3.8
  • Personnel and Human Resources3.5
  • Education and Training3.4
  • Computers and Electronics3.4
  • Mathematics3.3
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft WordMicrosoft AccessMicrosoft PowerPointZoomAdobe Acrobat ReaderClient assessment softwareCorel WinZipEmail softwareGE Healthcare Centricity EMRGoogle MeetMedicaid management information system MMISMicrosoft DynamicsResource and patient management system RPMS patient registration softwareResource and patient management system RPMS scheduling softwareWeb browser software

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What eligibility interviewers, government programs do

  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Check with employers or other references to verify answers and obtain further information.
Also called
Eligibility SpecialistEligibility WorkerSocial Welfare Examiner (SWEX)Workforce Services Representative (WSR)Benefits Program Tech (Benefits Program Technician)Business and Employment SpecialistCase ManagerEligibility ExaminerProgram Eligibility SpecialistWorkforce Advisor
More job titles for this occupation (65)
Authorization SpecialistBusiness Employment SpecialistCase CoordinatorCase Technician (Case Tech)Cash Application ClerkClient Services Rep (Client Services Representative)Contact AgentContact OfficerContact Rep (Contact Representative)Credentialing SpecialistDisability CoordinatorDisability SpecialistEligibility and Occupancy InterviewerEligibility AssistantEligibility ClerkEligibility ConsultantEligibility Services Representative (Eligibility Services Rep)Eligibility TechnicianEmployment AdjudicatorEmployment and Claims AideEmployment SpecialistEnrollment AgentEnrollment CoordinatorEnrollment CounselorEnrollment ProviderEnrollment Representative (Enrollment Rep)Enrollment Services SpecialistEnrollment SpecialistEnrollment Support SpecialistFamily Independence Case ManagerGrants AdministratorGrants ManagerGrants OfficerHousing CounselorHousing SpecialistInsurance Authorization SpecialistInsurance Verification SpecialistIntake ClerkIntake SpecialistInterviewerJob Services ConsultantMedicaid Eligibility AdvisorPatient Resources and Reimbursement AgentPatient Services AssistantPlacement SecretaryPrior Authorization SpecialistProgram SpecialistProvider Enrollment SpecialistPublic Housing InterviewerReferral SpecialistRehabilitation Clerk (Rehab Clerk)Rehabilitation Inspector (Rehab Inspector)Social Case WorkerSocial Security Benefits InterviewerTenant SelectorTransition SpecialistUnemployment Benefits Claims TakerUnemployment ExaminerUnemployment InspectorVeterans Employment Rep (Veterans Employment Representative)Welfare Eligibility InterviewerWelfare Eligibility WorkerWelfare InterviewerWorkforce Development SpecialistWorkforce Professional

Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.