Occupation salary profile

Loan Interviewers and Clerks

SOC 43-4131 BLS OEWS May 2025

Interview loan applicants to elicit information; investigate applicants’ backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

National median · BLS
$50,020
▲ +2.19% YoY
H-1B sponsor median
—
Too few H-1B filings
Average salary · BLS
$52,520
Mean annual wage
U.S. employment
164,790
Jobs (BLS)
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Pay range for Loan Interviewers and Clerks

Annual base pay at each percentile. BLS covers all U.S. workers in this occupation.

Percentile All U.S. workers (BLS)
10th — entry pay$37,330
25th$45,120
Median (50th)$50,020
75th$60,600
90th — top pay$69,770

Hourly ⇄ annual pay

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Based on hrs/week × weeks/year = 2,080 hrs
Projections 2025–2035

Job outlook for Loan Interviewers and Clerks

BLS projects employment of loan interviewers and clerks to decline 2.4% from 2025 to 2035, while employment across all occupations grows 3.5%. About 10,500 openings are projected each year, on average, from new jobs and from replacing workers who retire or move to other occupations.

Jobs 2025 → 2035
169,100 → 165,000
-4,100 jobs
Projected change
-2.4%
All occupations: +3.5%
Openings per year
10,500
Average, 2025–2035
Typical entry education
High school diploma or equivalent
No related experience required
On-the-job training
Short-term on-the-job training
Self-employed
0.4% of workers (2025)
Preparation needed (O*NET Job Zone 3)
Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Fastest-declining jobs → Best-paying jobs that need a high school diploma →

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–2035 · BLS Occupational Outlook Handbook →

Skills & tools

Skills needed for Loan Interviewers and Clerks

How important each skill and knowledge area is for this job, rated by O*NET on a 1–5 scale from surveys of workers and occupational analysts.

Top skills
  • Active Listening4.1
  • Speaking4.0
  • Reading Comprehension3.9
  • Critical Thinking3.8
  • Writing3.6
  • Complex Problem Solving3.5
  • Active Learning3.4
  • Judgment and Decision Making3.4
  • Social Perceptiveness3.4
  • Time Management3.3
Top knowledge areas
  • Customer and Personal Service4.4
  • English Language4.2
  • Administrative3.7
  • Computers and Electronics3.4
  • Law and Government3.4
  • Mathematics3.4
  • Administration and Management2.9
  • Education and Training2.9
Software and technology used
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMicrosoft AccessMicrosoft WindowsAutomated financial softwareAutomated underwriting softwareCredit reporting softwareEncompass softwareFannie Mae Desktop UnderwriterLending software systemsLoan tracking softwareMicrosoft DynamicsRockport Integrated Excel UnderwritingSoftware AG Underwriting SolutionWeb browser software

Highlighted = in demand: frequently listed in employer job postings for this occupation (O*NET).

Source: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

About the job

What loan interviewers and clerks do

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
  • Answer questions and advise customers regarding loans and transactions.
  • Submit loan applications with recommendation for underwriting approval.
  • Verify and examine information and accuracy of loan application and closing documents.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Check value of customer collateral to be held as loan security.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
Also called
Loan AnalystLoan AssistantLoan ProcessorMortgage Loan ProcessorLicensed Loan Officer AssistantLoan ClerkLoan OriginatorLoan RepresentativeMortgage BrokerMortgage Processor
More job titles for this occupation (23)
CloserCommercial Loan ProcessorConsumer Loan ProcessorDisbursement ClerkDocument ProcessorLoan CloserLoan Documentation SpecialistLoan ExpeditorLoan FunderLoan InspectorLoan InterviewerLoan Operations SpecialistLoan SecretaryMortgage ClerkMortgage Closing ClerkMortgage Loan AssistantMortgage Loan CloserMortgage Loan InterviewerMortgage Loan Processing ClerkMortgage Processing ClerkPost CloserPost Closing SpecialistProcessor

Source: O*NET 31.0 (USDOL/ETA, CC BY 4.0). These are general job titles, not H-1B filings; for titles employers actually filed, see “Job titles” above.